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Electric Wonders Brands


 
FAQs
Corporate

Electric Wonders is the Promotional Product Division of Highly Graphic, Inc. a leader in creating high beam, high impact consumer and promotional products. Our products benefit businesses and consumers with increased exposure, resulting in increased sales.
We offer:
• Wide selection of unique products
• Creative ideas to effectively reach your target market
• Positive brand reinforcement
• Cost-effective purchasing
• Quick turnaround
• A hassle-free experience
If you are a retail store, an event planner, corporate incentive buyer, educational institution, nightclub owner or promoter, trade show exhibitor or other entity that is interested in purchasing items for promoting your business, please contact your Electric Wonders’ Representative.

Prices

All prices are subject to change at any time without prior notification.

Production Time

Production time is dependent on the complexity of the project and the order quantity. Normal productions are completed within 14 days.

Production will begin when all the following have occurred:
1. Receipt of written purchase order specifying item(s) ordered, quantities and shipping instructions.
2. Receipt of payment in full or approval of credit for the order.
3. Receipt of artwork and virtual proof approval.

Note: Electric Wonders provides an on-line virtual proofing system at no charge
to our customers. This system will allow you to check and verify all the details
regarding your order. Please contact Customer Service to learn more.

Artwork

All digital artwork files are to be sent as “vector art” with type converted to outlines.
• We accept artwork in PDF, EPS and Adobe Illustrator formats
• We charge $100 per hour for graphic design services
This includes touch up, typesetting or reconstruction of digital artwork.

Six Month Shelf Life

All electronic products have a certain “shelf life” - a time within which the product should work according to specification. While most products still function after the expiration of the shelf life, the reliability of that product cannot be guaranteed.

Shipping / Drop Shipments / Rush Delivery

All orders are shipped via UPS unless otherwise specified. Highly Graphic will not be responsible for transit delays caused by carriers. We charge $5.00 for each drop shipment location. Contact Customer Service for rush delivery info.

Return Policy

Defects or errors in shipments must be reported within 20 days of receipt of goods. No merchandise will be accepted without prior authorization and a Return Merchandise Authorization (RMA) number issued by Highly Graphic. At its sole discretion, Highly Graphic shall have the right to give credit, repair or replace any product returned and confirmed to be defective.

Payment Options

First time orders must be prepaid. Our terms are Net 30 days with approved credit. Please allow 5 days for credit application review and approval. Past due invoices will be charged 1.5% per month.We accept the following methods of payment: Company Check, Master Card, Visa or American Express.

New Products / Interactive Demos / Special Offers

Visit us on-line at www.electricwonders.com to see our latest creations.

Trademarks & Trade Names

The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of imprinted products available. They do not imply the products are either endorsed by, or produced for the owners of the artwork, designs or trademarks.